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How can we help?

Help Topics

Your account

6 Articles

Useful information about your FIDO account.

  • Broken or damaged Bugs
  • Subscription renewals
  • Adding, changing or removing users
  • Changing your password for FIDO reports
  • Where to find the authentication code for your FIDO app
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Get started

6 Articles

All you need to get up-and-running with FIDO AI water leak detection.

  • VIDEO: Activate your FIDO Bugs
  • VIDEO: Download and set up your app
  • Understanding the FIDO Sweep Data Report
  • Deploying FIDO Bugs
  • Getting started
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Using FIDO

11 Articles

Detailed guides and videos to using FIDO AI and FIDO Bugs.

  • VIDEO: Guide to the FIDO data report
  • Quick Guide to Consumption Mode (download)
  • Quick guide to Top Sounding (download)
  • VIDEO: Activate your FIDO Bugs
  • VIDEO: Download and set up your app
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New releases

3 Articles

What's in our latest release?

  • Current app and Bug versions
  • What’s new in FIDOBug app v1.1.1
  • Review of features released in app v1.0.0
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Further support

1 Article

Contact us for more help and support.

  • Contacting FIDO support
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Other resources

5 Articles

Blogs, videos and user tips.

  • Conference paper: FIDO Cloud Correlation (download)
  • Research: Review on condition monitoring techniques for water pipelines
  • Find the leaks that matter with FIDO leak-sizing
  • The FIDO solution
  • FIDO Research & Development
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Popular Articles

  • Quick guide to Top Sounding (download)
  • Quick Guide to Consumption Mode (download)
  • VIDEO: Guide to the FIDO data report
  • VIDEO: Activate your FIDO Bugs
  • VIDEO: Download and set up your app

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