Non-revenue water is a global problem. Its impact is financial, reputational and environmental.

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Network director

Technology is transforming water company operations. Extensive investment in monitoring and sensors has given organisations more information than ever about the way their networks are performing. 

But translating this deluge of data into continuous performance improvement is getting harder just as the environmental, social and financial stakes are getting higher.

When it comes to managing water loss, differing global imperatives and investment levels have led to a complex mix of technologies and systems, sometimes even within the same organisation.

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Unify. Streamline. Improve

The current approach to leak detection is less than perfect. Investing in traditional acoustic loggers is expensive and our data suggests more than two thirds of the results they return are false positives. Nearly one in 20 leak repairs find nothing but a dry hole.

There is a better way to enhance and prove your non-revenue water performance to stakeholders whether it’s board members, investors, clients, authority bodies or consumers.

FIDO AI is >92% accurate and is the world’s only technology with leak sizing so you can target resource faster and smarter than ever to reduce water loss. It works on any network without the need for CAPEX investment whether you have existing logger estate or not.

By removing human error and freeing your teams up for more complex tasks where they will add more value, FIDO AI also helps to unify your detection response and streamline your entire leakage process with exceptional results.


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Years of AI, scientific and operational know how

The benefits to your organisation

Provably better performance

Meet your water loss objectives

Keep customers, regulators and investors happy. FIDO streamlines your entire leak detection process to identify your largest leaks, cut their run time and demonstrably reduce water loss. With auditable reporting at your fingertips so you deliver the evidence to your stakeholders when you need to.

More productive, motivated teams

Make existing assets and resources work smarter

Designed hand-in-hand with professionals working in the water sector right now, FIDO works with the processes and people you’ve got, but increases the speed and accuracy of decisions so you can do more with the same resource. Our AI helps you weed out false positives and significantly improves leak detection productivity.

Cost-effective and future-proof

Minimal deployment and low upkeep

Hardware agnostic, instant set-up and no integration, FIDO AI works with any hardware and is delivered via FIDO’s web-based dashboard. Fully secure, its upkeep and functionality are guaranteed. We regularly release new functionality as our research lab solves more client challenges.

Get return on previous investment

Make data work for you

Many companies have invested heavily in a sensor estate but are struggling to show a return due to the sheer amount of data and the resource needed to process it manually. Integrated with your strategic leakage process, FIDO can also help demonstrate return on your previous investment and provide more certainty on which to base future strategic decision-making.

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