Network director
Technology is transforming water company operations. Extensive investment in monitoring and sensors has given organisations more information than ever about the way their networks are performing.
But translating this deluge of data into continuous performance improvement is getting harder just as the environmental, social and financial stakes are getting higher.
When it comes to managing water loss, differing global imperatives and investment levels have led to a complex mix of technologies and systems, sometimes even within the same organisation.

Unify. Streamline. Improve
The current approach to leak detection is less than perfect. There are many visits that result in leaks not found. Nearly one in 20 leak repairs find nothing but a dry hole.
There is a better way to enhance and prove your non-revenue water performance to stakeholders whether it’s board members, investors, clients, authority bodies or consumers.
FIDO AI helps to unify your detection response and streamlines your entire leakage process with exceptional results.
1000
Files analysed per hour
92
Accuracy, and improving
1.7
Samples processed
15
Years of AI, scientific and operational know how
The benefits to your organisation
Provably better performance
Meet your water loss objectives
Keep customers, regulators and investors happy. FIDO streamlines your entire leak detection process to identify your largest leaks, cut their run time and demonstrably reduce water loss. With auditable reporting at your fingertips so you deliver the evidence to your stakeholders when you need to.
More productive, motivated teams
Make existing assets and resources work smarter
FIDO works with the processes and people you’ve got, but increases the speed and accuracy of decisions so you can do more with the same resource. Our AI spots false positives, delivers clear leak probability and ranks leaks by size so you can prioritise resource and make your workforce more productive.
Cost-effective and future-proof
Minimal deployment and low upkeep
Hardware agnostic, instant set-up and no integration, FIDO AI works with any hardware and is accessed via the web or a REST interface within your own platforms. Fully secure, its upkeep and functionality are guaranteed. We regularly release new functionality as our research lab solves more client challenges.
Get return on previous investment
Make data work for you
Many companies have invested heavily in a sensor estate but are struggling to show a return due to the sheer amount of data and the resource needed to process it manually. Integrated with your strategic leakage process, FIDO can help demonstrate return on your previous investment as well as informing future decisions.
Case studies

FIDO delivers right-first-time accuracy in the field
United Utilities successfully uses FIDO AI to reduce wasted site visits and cut the run time of leaks.
Read the case study about “FIDO delivers right-first-time accuracy in the field”.
FIDO AI deploys remotely in Brisbane during COVID
Detection Services eliminates false positives caused by noisy construction work and easily deploys FIDO AI remotely during the COVID pandemic.
Read the case study about “FIDO AI deploys remotely in Brisbane during COVID”.