Network analyst
Detecting leaks is important but, like pressure management, it’s just one technique among many used by network analysts to drive down water loss from distribution systems.
For analysts, smart sensors have been both a technical blessing and an added workload. Downloading overnight sensor alarms, including false positives, makes time-consuming human analysis essential.
But, however expert, people are not machines and they can’t be right every time, leaving a margin of error which can be as de-motivating as it is frustrating.

Automatic. Instant. Effective
FIDO saves time on multiple fronts. Files are downloaded and analysed automatically and, unlike the human ear, FIDO is completely unfazed by extraneous noise or vibrations like generators, pressure management valves or high consumer usage.
In fact, our deep-learning algorithm is so attuned to the unique data signatures left only by real leaks that it is 92% accurate, and improving with every file it analyses.
You need never dispatch a technician again until FIDO tells you to.
1000
Files analysed per hour
92
Accuracy, and improving
1.7
Samples processed
15
Years of AI, scientific and operational know how
The benefits to your organisation
No more laborious listening
Free-up more team time for other essential tasks
FIDO AI analyses all the files so you’re free to do the clever work of managing the network. FIDO automatically downloads and analyses files from your sensor estate at a rate of thousands every minute and is 92% accurate. It never gets tired, distracted or pressured. It is a machine, after all.
Act faster, with more confidence
Replace instinct with certainty and boost productivity
FIDO increases the speed and accuracy of decisions in the office and in the field. Our AI quickly spots the real leaks and tells you the volumetrics; eliminating false positives, freeing up time for other leakage management tasks and allowing you to schedule your field team more effectively.
Built around your team
Minimal deployment and low upkeep
Every FIDO solution is built around client need, based on your existing hardware, the functionality you want and the way you want the results displayed. It’s really up to you. Hardware agnostic, instant set-up and no integration, FIDO AI works with any file and is accessed via the web or within your existing platforms via an interface.
Evidence-backed results
Use FIDO audit reports to prove results and drive performance
The moment FIDO analyses a file, it applies a unique ID code so you can track leak detection right through to leak resolution. FIDO helps provide an auditable data trail for use with performance management or end-to-end reporting to authorities, clients and regulators.
Case studies

FIDO delivers right-first-time accuracy in the field
United Utilities successfully uses FIDO AI to reduce wasted site visits and cut the run time of leaks.
Read the case study about “FIDO delivers right-first-time accuracy in the field”.
FIDO AI deploys remotely in Brisbane during COVID
Detection Services eliminates false positives caused by noisy construction work and easily deploys FIDO AI remotely during the COVID pandemic.
Read the case study about “FIDO AI deploys remotely in Brisbane during COVID”.