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Job vacancy: Acoustic Support Analyst

Date posted: 02/09/2022

Salary: £26,000 to £30,000pa, dependent on experience

Location: Based in Wigan with both off-site and flexible home working

Benefits: Pension, 25 days holiday (plus bank holidays), great team spirit

Reports to: Optimisation manager

The role

Supporting the development and on-boarding teams. This role is responsible for supporting both Development and field teams with the analysis of acoustic data using FIDO AI, Bugs and data from other proprietary acoustic loggers. This role will also be responsible for gathering and analysing acoustic, flow and pressure data to provide insight for the development of our FIDO AI as well as points of interest from logging exercises for clients and our own teams. In addition, the role will be expected to represent FIDO on training and trials of FIDO technology with the company’s clients. The acoustic support analyst will provide technical support to the On-boarding engineer.

Role and responsibilities

  • Conduct analysis of acoustic, flow and pressure data for FIDO AI development
  • Conduct analysis of acoustic, flow and pressure data from FIDO Bug deployment, creating Point of Interest (POI) packs for leakage technicians to follow up
  • Provide classroom training on FIDO technology (data analysis methods)
  • Provide onsite, telephone and email support and skills development on FIDO technology 
  • Conduct Bug deployment to assist the development of FIDO AI 
  • Provide feedback to the development team on client issues with FIDO technology 
  • Provide feedback on new ideas and client recommendations to the development team for future development of FIDO technology
  • Support trials of FIDO technology for the company’s clients 

Skills and experience


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