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Detection Services
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FIDO AI is the only data-as-a-service (DaaS) end-to-end leak detection solution which identifies leaks and the size of leaks to hit water losses hard. Now we can locate them exactly too.

Our cutting-edge AI was trained on verified leak data to deliver instant super-accurate results on any water network. Nothing beats FIDO at finding the biggest leaks first time.

  • Accurate: FIDO AI negates false positives, eradicates human error and is more than 92% accurate – even on legacy equipment like acoustic loggers and hydrophones.
  • Easy: FIDO AI deploys instantly and raises any network to the level of the smartest irrespective of maturity or pipe material.
  • Efficient: FIDO leak-sizing and FIDO Cloud Correlation are unique. No other tech helps prioritise leaks and find them first time.

NEW! FIDO Cloud Correlation is here! Exact leak location using AI in the cloud

As easy as 1-2-3

Add certainty to your operations

FIDO AI automatically uploads and analyses thousands of acoustic and kinetic files every hour to give immediate leak/no leak decisions which are more than 92% accurate. By comparison, a human only analyses about 12 files an hour with a success rate of about 60%*. Sensor agnostic, FIDO AI works with all your legacy equipment. Don’t put an engineer in the van until FIDO tells you to.

*FIDO research

Discover FIDO AI

Fix your largest leaks first

FIDO’s clever algorithm is the world’s only technology capable of calculating a leak’s severity through the clever analysis of its acoustic or kinetic signature. Nothing else allows your team to prioritise the leaks that matter – the largest. Cut the run-time of your largest leaks and save more water. Simple.

Discover FIDO Leak sizing

NEW Accurate leak location in the cloud

Use two FIDO Bugs on site to unlock the power of FIDO cloud computing and accurately locate leaks exactly. Bye bye approximation and dry digs. Hello Cloud Correlation and getting it right first time every time. Make your blue lines count and free up even more time, money and resource to fix more leaks!

Discover FIDO Cloud Correlation


Files analysed per hour


Accuracy, and improving


Samples processed


Years of AI, scientific and operational know how

Case studies

With leak-sizing, FIDO is a game-changer in leakage detection. It really is revolutionising our response to leaks.”

Hannah Wardle, United Utilities
A man with a hardhat and VR goggles on standing behind a training and development graphic, used to illustrate FIDO AI's training offering.

Support and training

Because FIDO’s solution was developed hand-in-hand with frontline leak detection experts, it is easy to use on its own or alongside existing kit with minimal set-up and training.

A knowledge base is available 24-hours via both the platform and the mobile app, and this is backed up with in-person phone support.

We can provide on-site training in the use of the FIDO solution along with selected EUSR-accredited courses such as National Water Hygiene.

Innovation with a purpose

FIDO’s mission is to help the world detect the leaks that matter accurately and, most importantly, save water. Time is pressing. Our growing communities need reliable sources of water to thrive, but while the population expands the world’s water doesn’t. There’s a societal, environmental and increasingly reputational cost to leakage, not to mention the lost revenue for organisations who are expected to work smarter and deliver ever more for ever less.

FIDO is our answer.

A photo of someone's hands with water held in them to illustrate FIDO AI's mission to help the world save water

Latest news

Do more and go faster with AI insight

Using AI to fast-track decision-making through actionable insight addresses multiple critical challenges faced by US water utilities, explains FIDO CEO Victoria Edwards.